coulsdon 1

Coulsdon, Surrey

Specialists in residential care

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“The home from home atmosphere and friendliness has been deeply appreciated.”

About Friends of the Elderly Coulsdon

Category: Residential and nursing care


Tucked away within picturesque grounds behind Woodcote Park Golf Course, we provide residential and nursing care at our Coulsdon site across two Georgian-style properties, Woodcote Grove House and Orford House.

Woodcote Grove House is a Grade II listed Georgian home and provides residential and nursing care. Orford House was also built in the Georgian style and provides residential care. Both homes are staffed by a compassionate, enthusiastic team dedicated to making Coulsdon feel like home.

Everyone is different – that’s why we create a personalised care plan for each of our residents. That way, we can make sure that your individual needs are being catered for.

We also offer respite care at Woodcote Grove House and Orford House. Contact us to find out more.

  • Coulsdon is one of our most picturesque locations. Positioned in stunning grounds, you can enjoy the local countryside while being close to the hustle and bustle of town.

  • Friends and family are always welcome to visit at Coulsdon. They can join in at meal times, during an activity, or just sit and talk in our beautiful grounds.

  • Our on-site catering staff freshly prepare a menu of nutritious meals to enjoy – a range of snacks and fruit are always available for those feeling peckish.

  • Both our residential care and nursing care are delivered by a highly trained, compassionate and enthusiastic team.

CQC Report

CQC Report Overall: Good
Safe
Requires improvement
Effective
Good
Caring
Good
Responsive
Good
Well-led
Good

Last inspected
19 March 2015

Download full report

Orford House and Woodcote Grove have merged since the last CQC report and our now referred to as Friends of the Elderly Coulsdon.

Report highlights

  • People spoke positively about the staff and typically described them as “kind and caring”. Comments we received included, “The staff treat me like family”, “The staff are lovely. They treat us very, very well here” and “I haven’t got a bad word to say about any of the staff. They’re fabulous”.
  • People were supported to eat a healthy diet which took account of their preferences and nutritional needs.
  • The support people received was personalised and focused on an individual needs and wishes.
  • People also received compassionate and supportive care from staff when they were nearing the end of their life.

Note

  • Since the inspection staff are encouraged to interact and socialise with residents at mealtimes while at the same time respecting each person’s privacy and dignity.
Pauline King, manager

Pauline King, Manager

“We’re genuine, we’re passionate and we’re excited about what we do and our work with our residents – looking to the future and empowering them to have as much independence, choice and control in their lives as possible.

Our utmost priority is that all our residents feel safe and secure – their interests are the heart of everything we do and our approach is very much that we work in partnership with their relatives and families – who will never be side-lined or in the background over their loved one’s care.

Making a difference is important, and we meet regularly as a team to reflect on what we could have done differently.”

Fees

Fees are based on an assessment of your individual care needs and will be calculated following a visit. Our fees at Friends of the Elderly Coulsdon start from £950 per week.

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Contact Us

If you would like to speak to us about any aspect of finding a care home or would like to book an appointment over the phone, please call us on:

020 7730 8263

Location

Woodcote Grove House
Woodcote Park
Meadow Hill
Coulsdon
CR5 2XL

Telephone: 020 8660 2531
Fax: 020 8660 2531