Compliments and Complaints

We want to hear from you

At Friends of the Elderly, we aim to maintain the highest standards in our provision of safe, caring, and effective care home, day care and support services.

We are always keen to receive feedback from anyone we deal with, whether that feedback is positive, negative, or a suggestion about how we might do things better.

We see this as an opportunity to constantly improve, ensuring that the care and support services we provide are the best they can be.

Please email;
write to: Feedback, Standards and Performance Team, Friends of the Elderly, The Bradbury Centre, Smiles Place, Woking, Surrey, GU22 8BJ;
or call 020 7730 8263.

Friends of the Elderly’s complaints procedure can be found here.