COVID-19 Update

Following the recent COVID-19 outbreak, Friends of the Elderly are doing all that we can to protect against COVID-19 within our homes and services. The charity is experienced in reducing the spread of infections, such as seasonal flu and norovirus in our homes and services, and our managers are therefore well prepared to manage the risks that COVID-19 poses.

We have also taken several additional precautions in order to protect our residents, service users, staff and volunteers.

On 13 March 2020 we took the very difficult decision to close our care homes to non-essential visitors. We also closed our day care services on 23 March 2020.

We continue to strictly follow the guidance from Public Health England. Additional safety measures which we have taken include:

  • All our staff wear Personal Protective Equipment (PPE) while they are working in our homes and services.
  • We are strictly following Public Health England guidance about what PPE to wear in our homes. We have also gone over and above requirements, as we have secured visors for our staff to use if necessary.
  • We have a good stock of PPE in all our homes and services.
  • We are checking resident and staff temperatures daily.
  • All our staff conduct thorough handwashing when entering our homes and throughout the day. We continue to rigorously clean our homes throughout the day

We would like to thank our residents, the people we support, relatives, staff, and volunteers for their understanding during this unprecedented and difficult time.

Message of Support

Friends of the Elderly has been overwhelmed with the support we have received from the public for our residents, service users and staff.
Please see here more information about our campaign and how you can support us.

Advice and signposting

We appreciate that many people are looking for support at this time for older relatives and friends.
Friends of the Elderly recommend visiting the following charities for advice and guidance.

  1. Keeping yourself safe and well by Independent Age
  2. Age UK’s Advice Line during the coronavirus crisis


For further information or interviews please contact:
Press Office, Friends of the Elderly. Phone: 020 7881 1151. Email:

You can find the latest information and advice from Public Health England at: