Please note: our service opening hours are Monday to Friday between 9am and 5pm.
Ways we can help
One-off grants to replace essential items such as basic furniture, flooring, and household appliances. We can also help with utility bills, household repairs and adaptations and mobility aids. We do not offer grants for items already purchased, or for council tax payments, rent arrears or care home fees.
Our regular allowances are paid monthly or twice a year to support older people whose income does not meet their basic cost of living. Our Winter Comforts Fund helps towards the cost of keeping warm in the winter. We keep in touch with our regular beneficiaries by telephone and letter, hand-made birthday cards plus cards at Christmas.
Wherever possible, we signpost unsuccessful applicants towards other potential sources of funding.
How to apply
Applications on behalf of individuals are made by referring organisations working in local communities, such as Home Improvement Agencies, Tenancy Support Workers, Social Services, Citizens Advice or Age UK. The role of the referring organisation is to assist the application process, verifying the applicant’s circumstances and supporting the applicant with purchasing the item or service they need.
When an application is successful, a cheque for a one-off grant will usually be made payable to the company providing the equipment or service. Payment of regular allowances will be arranged to suit the older person.
Where an applicant may be eligible for help from a benevolent charity connected with a particular trade or occupation, we will suggest an application to that charity in the first instance. However, contributions may be made towards expensive items jointly with other charities.
Please note, in order for an application to be successful, it must meet set criteria. Please download our guidance notes before applying.
Who do we help?
Our beneficiaries are typically:
- state retirement age
- living in England or Wales
- managing on a low income with savings of less than £4,000
- not living in a residential care home